CareerLink Recruitment (Thailand) Co., Ltd.
- Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts.
- Respond to users’ concerns via telephone, email, facsimile, or video conference.
- Accurately log all Helpdesk related information such as Issue Details, Issue Handling History, and User Contact Info.
- Maintain reasonable discipline and decorum in the Help Desk area.
- Perform other functions or projects, which may be assigned by the support Specialist, Manager, or Coordinator.
* Salary: 19,000 THB to 32,000 THB (depend on experience)
- Working Day :
Work time : Shift (Morning shift: 7.30-16.30, Afternoon shift: 11.00-20.00, Night shift: 20.30-8.00*(after05.00 is OT))
- Allowance : Shift Fee , Over time ,Health Insurance (Include spouse and child for permanent employee) , Dental Treatment fee (Additional form Social Security Fund) , Accident Insurance , Company trip and New Year party , Yearly Health Check Up
- Thai Nationality
- Not over 35 Years old
- Bachelor's or Master's degree in English, Computer Engineering, Electrical Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer or related fields.
- New graduate welcome
- Good command of spoken and written English
- Proactive thinking with a "can do" attitude
- Strong problem solving. Service mind, and able to under pressure
- Good interpersonal skill and be able to coordinate with other teams and clients
- Strong abilities to analyze and prioritize issues for problem resolution
- Available to work in shift will be preferred
- Experience in IT Support, Call Center or other related filed.
- Experience in telephone support of external customers in resolving the specific problems will be advantage
- Experience with Microsoft Operating Systems and IT Applications .
- Please send your CV.
New graduate IT staff IT Help Desk กรุงเทพมหานคร
CareerLink is one of Southeast Asia’s most successful recruitment agencies, supplying high quality personnel to hundreds of companies. Currently more than 500 companies use the Executive Search services.