Senior Support Engineer (O365 / IT Company)

CareerLink Recruitment (Thailand) Co., Ltd.


- Receive and Response to customer call/e-mail
- Logging and Tracking the details of Customer Requests and problems as cases.
- Responsible in own case, follow up status, progress to users, and keep tracking until the incident was closed.
- Support user requests that were defined in team scope of work, following service level agreement.
- Provide reports to customer, supervisor and project manager upon requests.
- Others assigned by supervisor and project manage.
* Salary: Not over 40,000THB  (depend on experience)
* Working Day /Time : Mon-Fri (Depend on company calendar)/ 08:30-17:30
* Allowance :
- Transportation fee 1,200 baht / month
- Provident fund
- Training & Development working skill
- Health Insurance (Include spouse and child for permanent employee)
- Dental Treatment fee (Additional form Social Security Fund)
- Accident Insurance
- Cafeteria welfare 5,000 baht per year
- Bonus pay on June & December.(Depend on performance and profit)
- Marriage Welfare, Funeral Welfare, New born Welfare
- Company trip and New Year party
- Customer site at upcountry allowance 100 baht. /day
- Yearly Health Check Up

ประสบการณ์ที่ต้องการ / ทักษะที่ต้องการ

- Thai Nationality
- 25 to 36 Years old
- Male/Female
- Bachelor’s degree in computer engineering, Computer Science, or Information Technology or related fields.
- Experience between 3-5 years in IT field
- At least 2 years’ experience in IT Support or related field.
- Microsoft Active Directory, Exchange, Office365 administration and troubleshooting
- Operation system (Windows client/server, Linux, VMware) administration and troubleshooting
- Network administration and troubleshooting.
- Antivirus Solution, Administration and troubleshooting
- Good command of English.
- Able to On-Site in upcountry. (Sometimes)
- Able to work in shifting and flexible schedule.
- Have certificate MCSA/MCSE (0365)/ CCNA(advantage)



  • วิธีการติดต่อ: รับสมัครออนไลน์, สมัครโดยสิ่งที่แนบมา, สมัครโดยตรง
  • รายละเอียดการติดต่อ:

    - Please send your CV.

  • ชื่อที่ติดต่อ: CareerLink Recruitment (Thailand) Co., Ltd.
  • ที่อยู่: Room 58S, 47 Sukhumvit 69 Rd., Phra Khanong Nuea , Watthana District , กรุงเทพมหานคร, ไทย
  • อีเมล์ที่ติดต่อ:,
  • เบอร์โทรศัพท์ติดต่อ: 02-019-2962
** ภาษที่ต้องใช้สำหรับงาน: อังกฤษ


IT staff IT Help Desk กรุงเทพมหานคร IT Support

CareerLink Recruitment (Thailand) Co., Ltd. โลโก้

CareerLink Recruitment (Thailand) Co., Ltd.
  • จำนวนพนักงานในบริษัท: น้อยกว่า 10
  • ชื่อที่ติดต่อ: CareerLink Recruitment (Thailand) Co., Ltd.

CareerLink is one of Southeast Asia’s most successful recruitment agencies, supplying high quality personnel to hundreds of companies. Currently more than 500 companies use the Executive Search services.


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