CareerLink Recruitment (Thailand) Co., Ltd.
- Receive and Response to customer call/e-mail
- Logging and Tracking the details of Customer Requests and problems as cases.
- Responsible in own case, follow up status, progress to users, and keep tracking until the incident was closed.
- Support user requests that were defined in team scope of work, following service level agreement.
- Provide reports to customer, supervisor and project manager upon requests.
- Others assigned by supervisor and project manage.
* Salary: Not over 40,000THB (depend on experience)
* Working Day /Time : Mon-Fri (Depend on company calendar)/ 08:30-17:30
* Allowance :
- Transportation fee 1,200 baht / month
- Provident fund
- Training & Development working skill
- Health Insurance (Include spouse and child for permanent employee)
- Dental Treatment fee (Additional form Social Security Fund)
- Accident Insurance
- Cafeteria welfare 5,000 baht per year
- Bonus pay on June & December.(Depend on performance and profit)
- Marriage Welfare, Funeral Welfare, New born Welfare
- Company trip and New Year party
- Customer site at upcountry allowance 100 baht. /day
- Yearly Health Check Up
- Thai Nationality
- 25 to 36 Years old
- Bachelor’s degree in computer engineering, Computer Science, or Information Technology or related fields.
- Experience between 3-5 years in IT field
- At least 2 years’ experience in IT Support or related field.
- Microsoft Active Directory, Exchange, Office365 administration and troubleshooting
- Operation system (Windows client/server, Linux, VMware) administration and troubleshooting
- Network administration and troubleshooting.
- Antivirus Solution, Administration and troubleshooting
- Good command of English.
- Able to On-Site in upcountry. (Sometimes)
- Able to work in shifting and flexible schedule.
- Have certificate MCSA/MCSE (0365)/ CCNA(advantage)
- Please send your CV.
CareerLink is one of Southeast Asia’s most successful recruitment agencies, supplying high quality personnel to hundreds of companies. Currently more than 500 companies use the Executive Search services.